The delivery on the product are instant as soon as you pay.
Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
1. The buyer confirms that the invoice and payment is for an already delivered service and the buyer confirms that he/she is satisfied for the software and license, and received it as described and this is not a prepaid service, its already finished services and delivered as described since the software license can’t be sold to another client when we generate it for buyer.
2. No refund request will be entertained after license activation and sent to buyer. We can’t refund after buyer have used the software and got this benefits and confirmed that its as descried.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
Thank you for understanding.